Privacy Policy
Privacy Policy for Blendora Services Pvt Ltd (Brand Name: Gennii)
At Blendora Services Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information when you use our services. This Privacy Policy outlines the way we collect, use, maintain, and disclose information obtained from customers using our services, whether they are obtained through our website, mobile application, or in person.
1. Information Collection
When you engage with Blendora Services Pvt Ltd for any home service, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is used to provide you with the requested services, communicate with you, and process transactions.
We may also collect non-personal information such as the type of services requested, the date and time of your service request, and other similar information for the purpose of improving our services.
2. Use of Information
The information we collect from you may be used in the following ways:
- A. To provide you with the services you have requested, including scheduling appointments and sending service professionals to your location.
- B. To communicate with you about your service requests, appointments, and any changes or updates related to your services.
- C. To process payments and invoices for the services you have received.
- D. To improve our services and customer experience by analyzing customer feedback and service usage patterns.
- E. To comply with legal and regulatory requirements.
3. Information Protection
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures such as encryption and secure socket layer (SSL) technology to safeguard your information during transmission.
Access to your personal information within our company is limited to employees who need to use it in order to provide services to you. All employees are trained on the importance of privacy and security and are required to adhere to strict confidentiality obligations.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in providing services to you, such as service professionals who fulfill your requests. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
We may also disclose your information if required by law or in response to a legal process, such as a court order or subpoena. Additionally, we may share your information in order to protect our rights or property, enforce our policies, or respond to claims of content violation.
5. Data Retention and Deletion
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed for the specified purposes, we will securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website and mobile application may use cookies and other tracking technologies to enhance your user experience and collect information about how you interact with our services. These technologies help us understand user preferences, customize content, and track usage patterns. You have the option to set your browser to refuse cookies, but this may limit your ability to use certain features of our website or application.
7. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information from our records.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting a prominent notice on our website or by sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us using the following information:
- Blendora Services Pvt. Ltd.
- Contact Address: 09, Shraddha Arcade, First Floor, Near B Division Police Station, GIDC, Surendranagar-363001.
- Email: contact@gennii.com
- Phone: 81082 71827
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for choosing Gennii for your home service needs.
